ATLASSIAN
Who We Are
DevOps Action is proud to be a part of the Atlassian Partner Program.
Atlassian Solution Partners are recognized for their depth of expertise and experience with Atlassian products. As an Atlassian Solution Partner, we work together with Atlassian to deliver and implement best-of-class services and solutions using industry-leading Atlassian products.
We partner with technology leaders to deliver the best solutions for your business, so when it comes to Atlassian, it pays to work with the best.
Why Work With Us?
DevOps Action helps Atlassian customers manage day-to-day administration, to achieve better governance, reduce clutter, improve performance, and reduce downtime.
Customers who engage DevOps Action end up saving money and minimizing risks by implementing best practices and unlocking the full potential of Atlassian products.
Teaming up with Atlassian as a Solution Partner reinforces DevOps Action’s commitment to providing our customers with services and solutions tailored to meet their specific needs.
Our Services
Consulting
Our team will design and implement tailor-made solutions to accommodate your and use cases. In addition to Atlassian, we have partnered with leading Atlassian Marketplace Partners to deliver custom solutions using a combination of Atlassian Products and Marketplace Apps:
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Workflow Automation
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Agile Execution & Roadmaps
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CI/CD Automation
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ITSM Best Practices
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Customer Support and KB
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Asset Management & Discovery
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Custom Reporting & BI
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Approval Process Automation
Migrations
Atlassian Migrations and consolidations can be highly complex and may require a highly specialized set of skills. DevOps Action consultants have successfully completed 100+ Atlassian migrations and consolidations. We are well aware of any potential pitfalls:
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Server-vs-Cloud differences
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Atlassian Access, SSO, IdP
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Marketplace App Compatibility
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Merging Multiple Instances
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Upgrading Server to Data Center
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Migration from 3rd Party Tools
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Data Mapping and Normalization
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Integrating External Products
Integrations
We have successfully implemented robust integrations between Atlassian Products and dozens of industry-leading products and services. Our highly reliable solutions leverage application links, webhooks, emails, Atlassian API, and other integration mechanisms.
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SalesForce
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Slack
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Aha
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PagerDuty
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GitHub
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Jenkins
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ServiceNow
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Zendesk
Support
We offer ongoing support and maintenance plans to take care of your day-to-day administration needs as well as regular system maintenance. Our plans are very flexible and start at 5 hours per month.
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Ongoing Administration and Support
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Planned Migrations & Upgrades
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Scaling and Performance Tuning
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High Availability & Disaster Recovery
Training
We assess your organization's needs and deliver customized training to incorporate Atlassian best practices into your organization's day-to-day operations. Some examples of training sessions we can deliver:
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Agile planning and execution with Jira Software
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ITSM with Jira Service Desk
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Content Management with Confluence
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DevOps with Bamboo and Bitbucket
License Management
Stop worrying about your Atlassian licenses and let us take care of all procurement and renewals. Our consultants will identify optimal license tiers, identify available discounts, and help with extended trials.
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Appropriate license tiers
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Discounts on Partner Apps
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Cost optimization
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No missed renewals