ATLASSIAN

Who We Are

DevOps Action is proud to be a part of the Atlassian Partner Program.

Atlassian Solution Partners are recognized for their depth of expertise and experience with Atlassian products. As an Atlassian Solution Partner, we work together with Atlassian to deliver and implement best-of-class services and solutions using industry-leading Atlassian products.

We partner with technology leaders to deliver the best solutions for your business, so when it comes to Atlassian, it pays to work with the best. 

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Why Work With Us?

DevOps Action helps Atlassian customers manage day-to-day administration, to achieve better governance, reduce clutter, improve performance, and reduce downtime.

 

Customers who engage DevOps Action end up saving money and minimizing risks by implementing best practices and unlocking the full potential of Atlassian products.

Teaming up with Atlassian as a Solution Partner reinforces DevOps Action’s commitment to providing our customers with services and solutions tailored to meet their specific needs.

"FNG Atlassian instances are heavily customized and automated which hindered system performance and required significant ongoing maintenance.  We engaged DevOps Action to help us improve our system health, manage client expectations and deliver better solutions.  The DevOps Action consulting team was able to translate exhaustive business requirements into easy-to-maintain solutions. Having certified professionals design and implement highly complex yet scalable workflows made a significant impact on our productivity across multiple business units."

-Christina Kim Seeley

Executive Director, Program Operations

Fox Networks Group 
 

Our Services

Consulting 

Our team will design and implement tailor-made solutions to accommodate your and use cases. In addition to Atlassian, we have partnered with leading Atlassian Marketplace Partners to deliver custom solutions using a combination of Atlassian Products and Marketplace Apps:

  • Workflow Automation

  • Agile Execution & Roadmaps 

  • CI/CD Automation 

  • ITSM Best Practices

  • Customer Support and KB

  • Asset Management & Discovery

  • Custom Reporting & BI

  • Approval Process Automation

Migrations

Atlassian Migrations and consolidations can be highly complex and may require a highly specialized set of skills. DevOps Action consultants have successfully completed 100+ Atlassian migrations and consolidations. We are well aware of any potential pitfalls:

  • Server-vs-Cloud differences 

  • Atlassian AccessSSO, IdP

  • Marketplace App Compatibility

  • Merging Multiple Instances

  • Upgrading Server to Data Center

  • Migration from 3rd Party Tools

  • Data Mapping and Normalization

  • Integrating External Products

Integrations

We have successfully implemented robust integrations between Atlassian Products and dozens of industry-leading products and services. Our highly reliable solutions leverage application links, webhooks, emails, Atlassian API, and other integration mechanisms.

  • SalesForce

  • Slack

  • Aha

  • PagerDuty

  • GitHub

  • Jenkins

  • ServiceNow

  • Zendesk

Support

We offer ongoing support and maintenance plans to take care of your day-to-day administration needs as well as regular system maintenance. Our plans are very flexible and start at 5 hours per month.

  • Ongoing Administration and Support

  • Planned Migrations & Upgrades

  • Scaling and Performance Tuning

  • High Availability & Disaster Recovery

Training

We assess your organization's needs and deliver customized training to incorporate Atlassian best practices into your organization's day-to-day operations. Some examples of training sessions we can deliver:

  • Agile planning and execution with Jira Software

  • ITSM with Jira Service Desk

  • Content Management with Confluence

  • DevOps with Bamboo and Bitbucket

License Management

Stop worrying about your Atlassian licenses and let us take care of all procurement and renewals. Our consultants will identify optimal license tiers, identify available discounts, and help with extended trials. 

  • Appropriate license tiers

  • Discounts on Partner Apps

  • Cost optimization

  • No missed renewals

Products

We have used our expertise with the following Atlassian Products to help our clients, and would love to do the same for you.

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